Please be ready with your application reference number starting with 'P'. For example P1234567
Australian National Character Check (ANCC) provides nationally coordinated criminal history checks to workers seeking employment in Australia's hotel, accommodation and hospitality industries.
Check timeframes: 70 percent of Nationally Coordinated Criminal History Checks are returned to applicants within 24 hours. Results are emailed on the same day they are received. Approximately 30 percent of checks may be referred to one or more police agencies and can take longer than 10 business days to be returned, due to the manual nature of this process.
Do you work in HR and need Nationally Coordinated Criminal History Checks for your workers? Australian National Character Check (ANCC) provides a streamlined solution for national Nationally Coordinated Criminal History Checks via our business portal.
Individual applicantsPlease apply for your nationally coordinated criminal history check via the individual portal here. Individual applicants can select the “Employment” check category on their application form if that is the relevant purpose for their background check.
Business applicantsBusinesses (e.g. Hotels and Accommodations) seeking bulk background checks can apply for access to the ANCC Business Portal.
Discount Base Price:
$52.90 + GST
$24.90 + GST
Base price including GST: $58.19
Base price including GST: $27.39
ANCC is a discount provider of nationally coordinated criminal history checks (formerly referred to as a national police check) in Australia. ANCC is trusted by approved businesses, government agencies and individuals all over Australia. Apply for your check now within a few minutes and at a discounted price. Each application is checked by ANCC in accordance with federal government guidelines and is valid Australia-wide. We process hundreds of checks each day obtained directly from the federal government's National Police Checking Service (NPCS).
Suitable for:
Why use ANCC?
Fast online application form
The online application form can be completed in a few minutes online. 70% of results are dispatched in 24 hours. Approximately 30% can take longer than 15 days due to a 'potential match'.
Australian based support team
All of our staff are based in Canberra, ACT. All data is stored securely in Australia. Each application is checked in accordance with Federal Government guidelines. Support staff are available from Monday to Friday 9AM to 5PM.
Top rated employment background check provider
ANCC is amongst the highest rated employment background check providers. Refer to ANCC's Google Reviews, Product Reviews and Trust Pilot Reviews.
Guaranteed to be valid Australia wide
A nationally coordinated criminal history check is valid in all States and Territories of Australia.
Hotel and accommodation workers in Australia work in various positions, including front desk clerks, housekeeping staff, bartenders, restaurant workers, and maintenance workers. They are responsible for providing guests with high-quality service and ensuring the smooth operation of hotels, motels, resorts and other accommodation facilities.
Hotel and accommodation workers in Australia are protected by various labour laws and regulations, including the Fair Work Act 2009 (Cth) which sets minimum standards for wages and working conditions and the National Employment Standards.
These workers typically have a high school to college education and receive on-the-job training to develop the skills necessary to perform their duties. Some positions, such as those in management or administration, may require additional education or certification.
Due to the sensitive nature of some jobs, hotel and accommodation workers may need to undergo Nationally Coordinated Criminal History Checks as part of the recruitment process.
A Nationally Coordinated Criminal History Check, also known as a nationally coordinated criminal history check (NCCHC), is a process that involves conducting a background check on an individual to determine if they have a disclosable criminal record. The purpose of a Nationally Coordinated Criminal History Check is to help decision makers assess an individual's suitability for a specific role or activity.
Hotel and accommodation workers may undergo Nationally Coordinated Criminal History Checks as a part of their employment screening process. This is to ensure the safety and security of guests, as well as to protect the reputation of the hotel or accommodation facility.
In the hospitality industry, employees often have direct contact with guests and access to sensitive areas such as rooms, storage and financial information. By conducting background checks, decision makers can assess an individual's suitability for the role and ensure that there are no red flags in their criminal history that could pose a risk to guests or the facility.
In some cases, hotel and accommodation workers may also be required to undergo Nationally Coordinated Criminal History Checks by law, such as when working with the elderly in an aged care setting.
In Australia, nationally coordinated criminal history checks are coordinated via the ACIC and are recognised nationally. ACIC works with accredited bodies and several police agencies to make police checking services accessible to Australians.
Here are the steps involved in a Nationally Coordinated Criminal History Check application:
Step 1: ApplyThe application process involves submitting information and ID's. You must also upload four identification documents as part of the process. They are:
You will also have to pay an associated fee. ACIC accredited agencies charge different rates. For instance, Australian National Character Check (ANCC) charges $52.90 + GST per Nationally Coordinated Criminal History Check.
Step 2: ProcessingAfter applying, your police checking provider will review your documents to confirm their validity before forwarding your application details to the National Police Checking Service.
The system runs a name-matching algorithm and searches its databases for any criminal history information related to the individual.
The system instantly returns a 'no disclosable court outcome (NDCO)' if it doesn't find one. If it does find one, the system forwards those potential matches to the appropriate police agencies for manual verification. Here, the police agencies ensure that those identified criminal records belong to the applicant. Once that's confirmed, they apply the spent conviction legislation and information release policies to determine which records are releasable on the check result before returning it to the Nationally Coordinated Criminal History Check provider.
Step 3: Get the resultYour Nationally Coordinated Criminal History Check provider will generally notify you once they get your check result. A Nationally Coordinated Criminal History Check can be obtained online within any state or territory. For example, a Nationally Coordinated Criminal History Check can be obtained in NSW from your computer.
The processing time for a Nationally Coordinated Criminal History Check can vary. But generally, about 70% of applications are processed within 24 hours. However, the other 30% may return a potential match that must be manually verified, which can take longer than two weeks.
✔ How often do hotel and accommodation workers need to renew their Nationally Coordinated Criminal History Check?The frequency of Nationally Coordinated Criminal History Check renewals depends on the specific requirements of the employer or industry regulations. Some employers may require an annual Nationally Coordinated Criminal History Check, while others may only need one at the time of hire.
ANCC is Australia's leading employment background check provider reputed for providing timely, efficient and affordable services. Our service also covers Nationally Coordinated Criminal History Checks for hotel and accommodation workers.
✔ Individual portalAre you looking to be a hotel or accommodation worker in Australia? You may need a Nationally Coordinated Criminal History Check and ANCC can help you seamlessly get one today. Our platform makes it easy to order and track your Nationally Coordinated Criminal History Check application in real-time. Give us a try today!
✔ Business portalHR managers can now rely on ANCC's business portal to manage bulk police applications for aspiring hotel and accommodation workers. This portal makes it easy to track and monitor multiple applications in real-time, ensuring you have the information needed to make good hiring decisions. All businesses are subject to a process of approval prior to being granted access to the ANCC Business Portal.
About ANCC
ANCC® enables individuals and approved legal entities to apply for a nationally coordinated criminal history check, which is commonly referred to as a nationally coordinated criminal history check. The nationally coordinated criminal history check is valid all over Australia and can be used when applying for Employment, Probity, Licencing, or Commonwealth check purposes. Get discount employment background checks online. We beat prices!
5.0/5.0
based on 909 Google Reviews
5.0/5.0
based on 238 Product Reviews
5.0/5.0
based on 33 Trustpilot Reviews
Helped of customers and counting.
Danny
Business portal user
"A reliable online platform to get nationally coordinated criminal history checks."
Vicki
Individual applicant
"For someone not very tech savvy, I found this to be very easy to get my nationally coordinated criminal history check."
Bec
Individual applicant
"Clear, and precise directions and requests allowing the information required to be supplied and/or uploaded. Prompt and professional responses."
Steve
Business portal user
"Very detailed and covers all avenues regarding the applicant. Perfect for any job application."
Rosalba
Individual applicant
"Cost effective, super fast, efficient processing of applications. Excellent service."
Renato
Business portal user
"Very objective and clear to what is required and plenty of options to choose for available support documents."
Ron
Business portal user
"A highly efficient service with a simple online facility. A highly recommended service."
Sharon
Individual applicant
"The form was very clear and feedback on errors very quick. Thank you ANCC."
About ANCC
ANCC® enables individuals and approved legal entities to apply for a nationally coordinated criminal history check, which is commonly referred to as a nationally coordinated criminal history check. The nationally coordinated criminal history check is valid all over Australia and can be used when applying for Employment, Probity, Licencing, or Commonwealth check purposes. Get discount employment background checks online. We beat prices!
5.0/5.0
based on 909 Google Reviews
5.0/5.0
based on 238 Product Reviews
5.0/5.0
based on 33 Trustpilot Reviews
Helped of customers and counting.
Danny
Business portal user
"A reliable online platform to get nationally coordinated criminal history checks."
Vicki
Individual applicant
"For someone not very tech savvy, I found this to be very easy to get my nationally coordinated criminal history check."
Bec
Individual applicant
"Clear, and precise directions and requests allowing the information required to be supplied and/or uploaded. Prompt and professional responses."
Steve
Business portal user
"Very detailed and covers all avenues regarding the applicant. Perfect for any job application."
Rosalba
Individual applicant
"Cost effective, super fast, efficient processing of applications. Excellent service."
Renato
Business portal user
"Very objective and clear to what is required and plenty of options to choose for available support documents."
Ron
Business portal user
"A highly efficient service with a simple online facility. A highly recommended service."
Sharon
Individual applicant
"The form was very clear and feedback on errors very quick. Thank you ANCC."
Company
Applicant support: support@ancc.com.au
Legal entity support: partnerships@ancc.com.au
P.O. Box 237 Fyshwick, Canberra, Australian Capital Territory 2609
Australia's most trusted employment background check provider.
Copyright © - Australian National Character Check Pty Ltd trading as Australian National Character Check™ and ANCC® | ACN: 621 712 598 | ABN: 29 621 712 598
Streamlining nationally coordinated criminal history checks with modern technology and a focus on community safety. Nationally Coordinated Criminal History Checks provided by ANCC® are in accordance with the requirements of the ACIC and are valid for employment, sprobity, licensing and accreditation purposes. Checks for the purpose of immigration or visa must be obtained via the AFP.
* If applicants require a certificate issued directly by the police force, this can only be obtained through the respective police force. Australian National Character Check is not affiliated with a State or Territory police force and applicants must obtain one directly through their website.